Shipping

We are just as excited as you for you to receive your order!

We take time to carefully package your order and hope it gets to you safely and on time!


 We do our best to process orders within 1-2 business days. Please note that orders processed after 12pm on Fridays will be fulfilled on the next business day. We use both USPS and UPS to ship all packages.



ORDERS WITHIN THE CONTINENTAL U.S.


Free Standard Shipping on Orders over $250!


(with the exception of fragile items)



Fragile items incur a shipping surcharge of $3. 


We do not ship fragile items internationally.



Standard Shipping for orders under $250


(3-5 days) 
$10



Express Shipping 


(2-3 days)
 $25


INTERNATIONAL ORDERS

Standard Shipping 


(6-10 days)


Calculated at checkout


Express Shipping

(5-7 days)

Calculated at checkout




TRACKING INFORMATION 



Tracking information will be be sent via email to the address provided upon the completion of checkout.



Please note delivery dates are an estimate. Allow for unforeseen circumstances. Once the product is handed to the carrier, when and how the product is delivered is out of our control.



SIKOSI ASALI is not responsible for lost or damaged items. Please contact carrier if this problem arises.



Please double check your billing and shipping address. We do not reroute packages and are not responsible for the cost of shipping.



Orders over $400 require signature upon delivery. Otherwise if signature upon delivery is required, please specify so during checkout.



INTERNATIONAL SHIPPING



SIKOSI ASALI is not responsible for any tax, customs and import duties. This is the client’s responsibility in addition to shipping cost. 



ADDITIONAL INFORMATION



All discounted items are final sale. 



We only collect taxes for packages delivered to Massachusetts addresses. Taxes on these packages are calculated at checkout. 



We reserve the right charge a 20% restocking fee for excessive returns. The customer will be informed of this at the time of order and will have the opportunity to cancel the order.

SIKOSI ASALI reserves the right to limit service to customers that show excessive return activity.

An order is no longer eligible for return or exchange due to delayed pick up or shipping request putting it delivery outside of the return or exchange window.